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Meet your Advisor

From first-time buyers to seasoned investors, Sarah-Louise Hay mortgage and protection services advisor, offers expert mortgage, insurance, and protection.

Sarah Louise Hay - mortgage advisor Aberdeen
MORTGAGE ADVISOR IN ABERDEEN

Sarah-Louise Hay mortgage and protection services advisor, simplifies the complexities of mortgages, insurance, and protection by offering expert guidance every step of the way.

Sarah-Louise Hay mortgage and protection services advisor is the driving force behind Hay-House Financial Services. Based in Aberdeenshire and serving clients across the UK, Sarah-Louise is committed to making mortgages and personal protection services accessible, transparent, and tailored to each individual.

With over a decade of financial services experience and 15 years in the property industry, Sarah-Louise brings a unique and expert perspective to your financial journey.

Our Company Story

Founded in 2025, Hay-House Financial Services was born out of a vision to provide down-to-earth, jargon-free financial advice. After years of working in both property and financial sectors, Sarah-Louise saw an opportunity to create something different — a company where trust, clarity, and education drive every client interaction.

From humble beginnings in a local Aberdonian estate agency, Sarah-Louise’s journey from filing assistant to property valuer and eventually to top-performing mortgage and protection advisor inspired the creation of Hay-House. Her CeMAP qualification, combined with hands-on experience, positions her as a dependable expert in all things mortgage and protection.

If you do not find her at Gymnastics or in the office you will find her with her French Bulldog, Jax… see if you can spot him hanging around. Read more on Sarah-Louise’s Story.

top-performing mortgage and protection advisor
Our mission and promise to you

At Hay-House, our promise is simple:

  • Provide peace of mind through expert mortgage and protection advice
  • Tailor every solution to meet your personal circumstances
  • Ensure our clients feel empowered, informed, and supported at every stage

We believe financial services should not be overwhelming. Instead, we make them clear, supportive, and fully client-focused.

What sets us apart

Hay-House Financial Services offers a modern, flexible approach to mortgage and protection advice. We work around your schedule — whether that’s during the workday, in the evening, or at weekends. Our hybrid service means you can meet us in person, by phone, or via video call.

We go beyond a one-off consultation. Every client benefits from annual lifetime reviews to keep their mortgage and protection plans relevant and effective. As your circumstances evolve, so does our advice — ensuring you always have the right product, at the right time.

We support:

Every client receives step-by-step support with straight-talking advice, removing confusing financial jargon.

Our Values

With help from a mortgage advisor and  life insurance advisor, you can choose the cover that truly fits your family’s needs.

Integrity

We are transparent, honest, and ethical in every interaction.

Clarity

We simplify financial decisions, providing clear, jargon-free advice.

Trust

We build lasting relationships through reliability and consistent support

Empowerment

We guide clients to make informed, confident financial choices with our support.

Responsiveness

We listen, respond quickly, and tailor solutions to individual needs.

Protection & Security

We help safeguard what matters most, from homes to futures.

Professionalism

We uphold the highest standards of service and industry expertise.

Growth

We support clients through every stage of their financial journey.

Get in Touch

If you’re looking for a trusted, friendly, and professional mortgage and protection advisor, Hay-House Financial Services is here to help. Contact us today and experience the difference of working with Sarah-Louise Hay mortgage and protection services advisor.